020 8391 9222
165 Ruxley Lane, Ewell, Surrey, KT19 9EX
Health and safety
Your health and safety is of paramount importance to us and is constantly reviewed in line with current regulations. Please notify a member of staff if you notice any area of concern so immediate action can be taken.
Patient safety charter
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.
The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.
Please contact the practice manager if you have any questions or concerns.
If you have traveled abroad in the last 14 days or have been in close contact with someone with confirmed coronavirus please check the gov.uk and nhs.uk websites for the latest COVID-19 travel advice, you may need to call NHS 111 for further advice before making or attending your appointment. The NHS is well prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of all patients and NHS staff.
We also ask that only patients with appointments attend the practice. Please do not bring any non-essential people with you where reasonably possible, to help reduce exposure for both staff and other patients."continue